With so many options available to you, what sets Kitchen Kneads apart from the competition? Why give us your business and not another company? We put our customers first and stand firmly by the quality of our products and services. Here’s what you need to know about the Kitchen Kneads difference and what you can expect when you choose us.
We’ve noticed the ongoing decline of customer service, especially as more and more interactions switch from being with real people to automated messaging systems. We’re as dismayed by this as you. That’s why we provide real service with an emphasis on honesty, communication, and fairness. We’re here to help you, after all, and we believe that that extends beyond our range of products into the realness of our service.
Some companies will offer a wide range of products, even knowing that some of them aren’t the best quality. We don’t. If you see us offering a product, it’s because we know it’s something that we would be happy to use ourselves and that we can trust to work well. We’ll even reject products from well-known brands due to the fact that we’re aware of issues with them. We don’t sell products because we know they’ll sell – we sell products because we know they’ll be truly valuable to you. Here at Kitchen Kneads, we know that sometimes, the best product is one that is priced lower than other options. We carry products that we know to work well and offer useful features, that provide real value, usefulness, and durability. Ultimately, when we choose our products, the main question we ask ourselves is: would we be happy with this ourselves? If the answer is no, we won’t sell it.
Our products are priced fairly, which often means they are less than competitors’. We’ll also price-match in many cases, should you find the same product sold for less elsewhere. Knowledge Of Every Product
When you ask us questions about our products, you don’t need to worry about us just rattling off the selling points to you. We’re not here to just sell you a product; we’re here to help you find the product that best suits your needs, and we know that different products are better for different purposes. When you ask us a question, you can count on us to use our product knowledge and hands-on experience in order to help you find the product that will meet your specific needs.
We ensure that each of our product pages has helpful information to help inform people’s decisions, but we also know that sometimes, you need to talk to a person in order to figure out what’s best for you. You can call or email us with any product questions, and if we don’t have an answer, we’ll make every effort to find it, so we can ensure the product you chose is the one best suited to your unique needs.
We Stock The Products We Sell
Sounds like a no-brainer, doesn’t it? But how many websites have you gone on and ended up frustrated because so many of the items you were interested in were out of stock? We understand that frustration, which is why we ensure that the products we sell, we stock. For the few items that are out of stock, we won’t hide this from you, but openly state it on the product page. Usually, this happens with built-to-order products, such as commercial machines, as well as drop-shipped products.
Quick, Inexpensive Shipping
Most of our orders will ship at our $10 flat-rate, though some very small items can be shipped for our $8 small package rate, which you can find in the Shipping tab on each of the product pages. Most orders are shipped out the same day you place your order, while others areshipped the next business day. Our shipping crew takes great pride in packing with care and getting your order out to you as quickly as possible, in secure packaging. Most orders arrive within 1-3 days after they’ve been shipped.
100% Satisfaction Guarantee
If you’re not satisfied with your product, you can return consumer-use products within 30 days after delivery, either for a refund or an exchange. Commercial-use products can be returned within 30 days following delivery.
Privacy And Security
The protection of your personal information is of utmost importance to us. We use a highly encrypted tokenization system for all credit card transactions, never store your credit card information on our servers, and never sell your data. We ensure that we always adhere to the highest standards of website security.
Kitchen Kneads is an authorized retailer for every single product that we sell, so you can rest assured that all of your product warranties are valid.
We’re Real People
When you work with Kitchen Kneads, you’re not doing business with a computer – you’re doing business with real people who care about you and take great pride in our work. Our orders are picked and packed by an exceptional warehouse team and our phones are answered promptly by wonderful customer service advocates.
We Appreciate You!
With all the options available to you, we’re honored that you choose to place your order with Kitchen Kneads. We place immense value on our customer relationships and strive to provide services before, during, and after each sale that doesn’t just meet your needs, but inspires you to come back the next time you need to make a purchase.